Do you have questions about sustainability or philanthropy? Our HopeSave team is here to help.
Get in Touch
Do you have questions about sustainability or philanthropy? Our HopeSave team is here to help. Contact us via the form or use our direct contact details.
How can I contact support?
You can contact us by email at suporte@hopesave.com or by phone at 924 408 233. Our average response time is 2 business hours.
Is there a live chat?
Yes! We offer chat support on our platform, available from 9 AM to 6 PM (Lisbon time), Monday to Friday. You can also send a message to our WhatsApp (+351 924 408 233).
Where can I find the FAQ (Frequently Asked Questions)?
We have a comprehensive FAQ section on the Contact page. There you will find answers about courses, donations, user account, and much more.
How do I report a technical problem?
For technical problems with the platform, use the dedicated form on the Contact page or send an email to tecnica@hopesave.com.
I need help with a donation. Who should I talk to?
Our philanthropic support team is available to help you. Contact us by email at doacoes@hopesave.com or via chat. Response time: up to 1 business day.
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